Waqar Azeem
About Waqar Azeem
Waqar Azeem is a Network System Engineer with over 12 years of experience in Network Operations, Technical Support, and Vendor Management. He has worked for various organizations, including the World Health Organization and S&P Global Market Intelligence, and holds a Master's degree in Information Technology from Quaid-e-Azam University.
Work at PackageX
Waqar Azeem has been employed at PackageX as a Network System Engineer since 2020. In this role, he is responsible for ensuring the stability and performance of network systems. His work includes proactive monitoring of applications and server performance, utilizing alerting systems to identify and resolve issues efficiently. He also plays a key role in maintaining data security and ensuring compliance with ISO 27001 and GDPR regulations.
Previous Experience in IT Support
Before joining PackageX, Waqar Azeem worked in various roles within the IT sector. He served as an IT Support Engineer at the World Health Organization from 2009 to 2012, providing technical support in Pakistan. He later worked as an Infrastructure Engineer at S&P Global Market Intelligence from 2016 to 2019, where he focused on infrastructure management. Additionally, he was a Senior Associate Technical Support at BroadPeak Technologies from 2019 to 2020, further enhancing his technical support skills.
Education and Expertise
Waqar Azeem holds a Master's degree in Information Technology from Quaid-e-Azam University, Islamabad, which he completed from 2006 to 2008. Prior to that, he earned a Bachelor's degree in Science from the University of the Punjab between 2003 and 2005. His educational background provides a strong foundation for his over 12 years of experience in Network Operations, Technical Support, and Vendor Management.
Technical Skills and Responsibilities
In his current role and previous positions, Waqar Azeem has developed a range of technical skills. He provides technical support to users in both Pakistan and US offices, ensuring effective communication and problem resolution. He collaborates with teams and stakeholders to integrate Microsoft 365 with other systems, enhancing operational efficiency. His expertise in monitoring applications and server performance is critical to maintaining system integrity.