Michael Rodness
About Michael Rodness
Michael Rodness is a Field Service Engineer with expertise in Windows-based systems, Adobe Photoshop, and networking, currently working at Packsize in Toronto, Ontario, Canada. He has a strong background in technical service roles, consistently achieving efficiency savings and enhancing training programs for staff.
Work at Packsize
Michael Rodness has been employed at Packsize as a Field Service Engineer since 2020. He is based in Toronto, Ontario, Canada. In this role, he supports technical service operations and has utilized his extensive knowledge of Windows-based systems and networking to enhance service delivery.
Previous Experience
Before joining Packsize, Michael Rodness worked as a Senior Field Service Engineer at Weber Marking Systems of Canada from 2019 to 2020. Prior to that, he served as a Field Service Representative at Oce Canada from 2009 to 2010. His career has focused on providing technical support and service in various capacities.
Education and Expertise
Michael Rodness studied Electrical Engineering Technology at Ryerson University from 1979 to 1981. He possesses high proficiency in thermal and inkjet technologies, which contributes to his expertise in digital imaging equipment. His technical knowledge supports his role in service engineering.
Achievements
Michael Rodness has consistently achieved efficiency savings of over 15-20% through innovative service solutions. He has also developed and implemented course curriculum for technical and sales staff, enhancing training programs. Additionally, he has received outstanding customer service awards, recognizing his exceptional client service.