Philip Kaiser
About Philip Kaiser
Philip Kaiser is an Enterprise Technical Support Engineer III at Packsize, where he has worked since 2021 in Louisville, Kentucky. He has a diverse professional background that includes roles in technical support, sales, and customer service, along with academic qualifications in Arts and Science and Cyber Security.
Work at Packsize
Philip Kaiser has been employed at Packsize since 2021, serving as an Enterprise Technical Support Engineer III. His role focuses on providing advanced technical support to enterprise clients, ensuring their needs are met effectively. Prior to this position, he worked as a Technical Support Engineer at Packsize for one year, where he developed his skills in customer service and technical troubleshooting.
Education and Expertise
Philip Kaiser holds an Associate’s Degree in Arts and Science from Jefferson Community College, which he completed from 2009 to 2011. He furthered his education at Sullivan University, where he studied Cyber Security from 2019 to 2023. His academic background supports his keen interest in technical support and sales, enhancing his capabilities in his current role.
Background
Philip Kaiser has a diverse work history in customer service and technical support. He began his career at AT&T as a Sales Consultant from 2013 to 2015. He later transitioned to roles at Wells Fargo and First Commonwealth Mortgage as a Mortgage Loan Officer. His experience also includes working as a Customer Service Representative at River City Bank and as a Customer Relations Specialist at AT&T.
Customer Experience Focus
Philip Kaiser emphasizes enhancing customer experience through continuous skill development. His various roles in customer service and technical support reflect his commitment to understanding and addressing client needs effectively. This focus has been a consistent theme throughout his career, contributing to his professional growth.