Casey Maia
About Casey Maia
Casey Maia is a Client Success Manager at #paid, specializing in enterprise accounts. With a background in community management and client success across various companies, Casey has developed expertise in fostering client relationships and operational management.
Current Role at #paid
Casey Maia serves as a Client Success Manager for the Enterprise segment at #paid, a position held since 2023. In this role, Casey focuses on ensuring client satisfaction and fostering strong relationships with enterprise clients. The position is remote, allowing for flexibility in managing client needs and expectations.
Previous Experience at WeWork
Casey Maia worked at WeWork in various capacities from 2018 to 2020. Initially, Casey served as an Account Manager in the Community department for one year in Toronto, Ontario, Canada. Following this role, Casey advanced to Manager of Community & Business Operations, where responsibilities included overseeing community engagement and operational efficiency for another year.
Experience at Influitive
From 2020 to 2022, Casey Maia held the position of Manager, Community at Influitive. This role involved managing community initiatives and enhancing user engagement in a remote work environment. Casey's contributions during this period focused on building a strong community presence and facilitating communication among users.
Educational Background in Fashion Marketing
Casey Maia studied at Fanshawe College, where an Associate's degree in Fashion Marketing and Management was achieved. This educational background provided foundational knowledge in marketing principles and management strategies relevant to the fashion industry.
Career History at Aritzia and MFT National Cleaning Services
Before transitioning into community management roles, Casey Maia worked at Aritzia as a Senior Service Advisor from 2010 to 2018. This position involved providing high-quality customer service in a retail environment. Additionally, Casey served as National Production Manager at MFT National Cleaning Services Ltd. from 2014 to 2018, overseeing production operations across the organization.