Justin Mc Lellan
About Justin Mc Lellan
Justin Mc Lellan is a Senior Client Success Manager with a background in management and client relations. He has extensive experience in various roles across multiple companies, demonstrating a strong ability to foster growth and build relationships in dynamic environments.
Current Role at #paid
Justin Mc Lellan serves as a Senior Client Success Manager at #paid, a position he has held since 2024. In this role, he focuses on enhancing client relationships and ensuring successful outcomes for enterprise clients. His responsibilities include leveraging his network and problem-solving abilities to contribute to the company's growth and client satisfaction.
Previous Experience at #paid
Prior to his current role, Justin worked at #paid in various capacities. He was an Associate Customer Success Manager for SMB/Self-Serve from 2022 to 2022 and later transitioned to a Client Success Manager role for SMB/Self-Serve from 2022 to 2023. His experience at #paid has equipped him with skills in managing client expectations and delivering effective solutions.
Educational Background
Justin studied at Concordia University, where he earned a Bachelor's degree in Human Relations with a focus on Organizational Development and Change, along with a minor in Management, from 2017 to 2020. He also completed a Certificate in Public Relations and Communications at McGill University from 2017 to 2018. His educational background supports his expertise in client relations and management.
Career History
Justin has a diverse career history, including roles at Aeropostale as an Assistant Manager from 2011 to 2013, and as a Server at Montana's Cookhouse from 2013 to 2014. He also worked as a Barista at Starbucks during the same period. His experience spans various industries, including retail, hospitality, and marketing, which has contributed to his well-rounded skill set.
Professional Skills and Interests
Justin is known for his passion for entrepreneurship and building relationships in fast-paced environments. He has demonstrated a proven ability to lead with integrity and resilience. Outside of his professional life, he enjoys traveling and is a dog dad, indicating a well-rounded lifestyle that balances work and personal interests.