Shevaun Ensor Harrison
About Shevaun Ensor Harrison
Shevaun Ensor Harrison is a Customer Experience Operations Team Manager with extensive experience in customer success and operations management across various sectors. She has held multiple roles in organizations such as #paid, AWAKE Chocolate, and Enactus uOttawa, and has a background in International Development and Globalisation from the University of Ottawa.
Current Role at #paid
Shevaun Ensor Harrison currently holds the position of Customer Experience Operations, Team Manager at #paid. She has been in this role since 2023, contributing to the company's efforts in enhancing customer satisfaction and operational efficiency. Her responsibilities include overseeing customer experience strategies and managing team operations to ensure high-quality service delivery.
Previous Experience at #paid
Prior to her current role, Shevaun Ensor Harrison worked at #paid as a Senior Customer Success Manager from 2022 to 2023. In this position, she focused on customer retention and success strategies. She also served as a Customer Success Manager for SMB from 2019 to 2022, where she developed relationships with small and medium-sized businesses to enhance their experience with the company's services.
Educational Background
Shevaun Ensor Harrison studied at the University of Ottawa, where she earned a Bachelor of Social Sciences in Honours International Development and Globalisation from 2012 to 2016. Additionally, she completed a Certificate in Product Management at Product Hall in 2021. Earlier, she achieved a Double Dogwood Degree (Bilingual) at R.A. McMath Secondary from 2007 to 2012.
Volunteer Experience at Enactus uOttawa
Shevaun Ensor Harrison volunteered with Enactus uOttawa from 2013 to 2016. During this time, she served as a Project Manager and later as Vice President of Project Management. Her involvement included leading projects aimed at social entrepreneurship and community development, enhancing her skills in project management and teamwork.
Diverse Work History
Throughout her career, Shevaun Ensor Harrison has held various positions across multiple organizations. She worked as an Associate Operations Manager at AWAKE Chocolate from 2016 to 2017, and as an Admissions Producer at General Assembly Canada from 2018 to 2019. Additionally, she served as a Vision Advocate at eSight Eyewear and as a Keyholder & Tea Consultant at TEAJA Organic, showcasing her versatility in customer-facing roles.