Steven Bui
About Steven Bui
Steven Bui is a Customer Experience Operations professional at #paid, where he has worked since 2021. He has a diverse background in customer service, public relations, and consulting, with previous roles at organizations such as BDO Canada and Enactus uOttawa.
Current Role at Paid
Steven Bui has been serving as Customer Experience Operations at #paid since 2021. In this role, he focuses on enhancing customer interactions and ensuring a seamless experience for clients. His responsibilities include managing customer feedback, optimizing operational processes, and collaborating with various teams to improve service delivery.
Previous Work Experience
Prior to his current position, Steven held several roles in various organizations. He worked as a Director of Public Relations at Legacy Conference Canada for six months in 2015. He also served as a Consultant and later as a Senior Consultant at BDO Canada from 2019 to 2021. Additionally, he was a Project Clerk at the Canada Revenue Agency in 2016 and held positions at Enactus uOttawa, including Academic Coordinator and Project Manager for Project FLY.
Educational Background
Steven Bui studied at the University of Ottawa, where he earned a Bachelor of Commerce (BCom) degree with a focus on Accounting from 2014 to 2018. His education provided him with a solid foundation in business principles and financial management. He also completed his secondary education at Longfields-Davidson Heights Secondary School, obtaining his Ontario Secondary School Diploma from 2010 to 2014.
Skills and Expertise
Steven possesses a diverse skill set developed through his various roles in customer experience, public relations, and consulting. His experience in managing customer success initiatives and public relations strategies has equipped him with strong communication and organizational skills. Additionally, his background in accounting enhances his analytical capabilities, making him adept at problem-solving in operational contexts.