Craig Micon
About Craig Micon
Craig Micon serves as the Interim Head of Product at Pair Team, where he focuses on enhancing business and customer experiences. With over a decade of experience in product leadership roles, he has previously held positions at companies such as Honor, Twitter, and TellApart.
Work at Pair Team
Craig Micon serves as the Interim Head of Product at Pair Team, a position he has held since 2023. In this role, he focuses on enhancing tech-enabled operations that improve patient care without direct patient interaction. Micon collaborates with community-based organizations to address health-related social needs, such as housing instability and food access, through a community-led, virtual care model. His leadership aims to improve both business and customer experiences by challenging existing practices.
Previous Experience in Product Management
Before joining Pair Team, Craig Micon held several key positions in product management. He was the Director of Product Management at Honor from 2019 to 2022, where he contributed to the company's growth and product strategy. He also served as a Senior Product Manager at Honor for one year prior to his directorial role. Micon's experience includes working as a Product Manager at Twitter from 2015 to 2017 and at TellApart from 2014 to 2015, where he focused on product development and customer success.
Educational Background
Craig Micon studied at Tufts University, where he earned a Bachelor of Arts degree in Mathematics and Quantitative Economics from 2004 to 2008. His educational background provides a strong foundation for his analytical and strategic approach in product leadership roles.
Career History and Early Roles
Craig Micon has over a decade of experience in high-growth companies, starting his career as a Marketing Analyst at Boston Logic from 2006 to 2008. He later worked as an Analyst at Putnam Associates for three months in 2008. Micon also held various roles at TellApart, including Customer Success Manager from 2011 to 2013, before transitioning into product management. His diverse experience has equipped him with a comprehensive understanding of product development and customer engagement.
Community Engagement and Initiatives
In addition to his professional roles, Craig Micon actively collaborates with local community-based organizations, including shelters and safety net providers. His efforts focus on coordinating care for underserved individuals and communities, demonstrating his commitment to addressing social needs and enhancing community health outcomes.