Mariel Sada
About Mariel Sada
Mariel Sada serves as the Head of Partnerships at Palenca, where she focuses on operational excellence and customer experience. She has previously held leadership roles at Pulpi and has an extensive educational background, including multiple MBA degrees.
Current Role at Palenca
Mariel Sada serves as the Head of Partnerships at Palenca, a position she has held since 2022. In this role, she focuses on building strategic relationships that enhance the company's offerings and expand its market presence. Based in Mexico City, she contributes to the local business ecosystem through her expertise in partnership development and operational excellence.
Previous Experience at Pulpi
Prior to her current role, Mariel Sada worked at Pulpi in various capacities. She served as Chief Commercial Officer from 2020 to 2021 and then as Chief Business Officer from 2021 to 2022. Her tenure at Pulpi involved overseeing business strategies and commercial operations, where she emphasized customer experience and operational efficiency.
Educational Background
Mariel Sada has a strong academic foundation in business. She earned her Master of Business Administration (MBA) from IE Business School, graduating in 2017. Additionally, she participated in short exchange programs at Singapore Management University and Babson F.W. Olin Graduate School of Business, focusing on business in Asia and innovative business practices, respectively. She also holds a Bachelor's degree in Finance from Universidad Iberoamericana, Ciudad de México.
Consulting Experience
In 2017, Mariel Sada worked as a Consultant at Puentes Global for one month. This role allowed her to apply her business acumen in a consulting capacity, contributing to projects that required strategic insights and operational improvements.
Focus on Customer Experience
Mariel Sada has a strong focus on operational excellence and meticulous attention to detail in the customer experience journey. Her educational background and professional experiences have equipped her with the skills necessary to enhance customer satisfaction and drive innovation in business operations.