Leodanys Baptista
About Leodanys Baptista
Leodanys Baptista is a Customer Success Specialist at PANADATA.NET in Panamá, where he has worked since 2020. He excels in building strong customer relationships and leveraging data to identify business opportunities.
Work at PANADATA.NET
Leodanys Baptista has been employed at PANADATA.NET as a Customer Success Specialist since 2020. In this role, he focuses on establishing and maintaining strong relationships with users, which is essential for ensuring customer loyalty. His responsibilities include advocating for customers internally, influencing processes, and making product decisions that enhance customer satisfaction. Leodanys utilizes various tools to optimize customer engagement strategies, contributing to the overall success of the organization.
Education and Expertise
Leodanys Baptista studied at Instituto Panamericano, where he achieved a Bachiller in Mercadeo y Publicidad. He furthered his education at Universidad Católica Santa María La Antigua, obtaining a Licenciatura from 2009 to 2014. Additionally, he studied at Universidad del Arte Ganexa, earning a Licenciatura en Fotografía. His educational background equips him with a diverse skill set that supports his role in customer success.
Background
Leodanys Baptista has developed a strong ability to solve business problems and acquire new skills autonomously. His experience in customer success is complemented by his educational qualifications, which include studies in marketing, advertising, and photography. This diverse background allows him to unlock value from data and identify business opportunities for customers effectively.
Skills and Tools
Leodanys Baptista possesses expertise in utilizing various tools to enhance customer engagement strategies. He is proficient in Pipedrive, Herald, Github, Mix Panel, Sendgrid, and Calendly. These tools enable him to optimize interactions with customers and drive successful outcomes in his role as a Customer Success Specialist.