Austin Craig
About Austin Craig
Austin Craig is a Customer Support Associate at PandaDoc, where he has worked since 2022. He studied at Front Range Community College and has experience in customer service, sales, and marketing.
Current Role at PandaDoc
Austin Craig currently serves as a Customer Support Associate at PandaDoc, a position he has held since 2022. In this role, he has developed familiarity with various systems utilized for sales and teamwork. His responsibilities involve assisting customers and ensuring their needs are met effectively.
Previous Positions at PandaDoc
Before his current role, Austin worked at PandaDoc in two different capacities in 2022. He served as a Market Development Representative for four months, where he focused on achieving team metrics. Additionally, he held the position of Sales Development Representative for three months, contributing to the company's sales efforts.
Education and Training
Austin Craig studied at Front Range Community College from 2017 to 2021, completing a four-year program. He also attended Colorado Early College Fort Collins from 2017 to 2019 for two years. Prior to that, he was homeschooled from 2006 to 2016 for ten years, which provided him with a diverse educational background.
Work Experience Before PandaDoc
Before joining PandaDoc, Austin gained experience in various roles. He worked at Balfour Retirement Community Assisted Living & Skilled Nursing as a Line Cook from 2019 to 2020 for ten months. He also completed an apprenticeship at Praxis in Sales and Operations from 2021 to 2022, where he worked for eleven months.
Skills and Self-Directed Learning
Austin has developed skills in customer service, sales, and marketing through his work with a local business during college, where he gained experience over a year and a half. He is also self-taught in repairing appliances and building computers, showcasing his initiative and technical aptitude.