Carson Firth
About Carson Firth
Carson Firth is an L2 Technical Support Associate at PandaDoc, where he has worked since 2021. He has a diverse background in technical support, entertainment, and education, with skills in coding, scripting, and management.
Work at PandaDoc
Carson Firth has been employed at PandaDoc as an L2 Technical Support Associate since 2021. In this role, he provides advanced technical support to clients, addressing complex issues and ensuring customer satisfaction. His position requires a strong understanding of the company's products and services, as well as the ability to troubleshoot and resolve technical problems efficiently.
Education and Expertise
Carson Firth holds a Bachelor of Arts degree in Classical and Ancient Studies from the University of Florida, where he studied from 2011 to 2014. His educational background contributes to his analytical skills and broad knowledge base. In addition to his formal education, he possesses teaching and management skills, indicating a diverse range of expertise that extends beyond technical support.
Background in Entertainment
Before joining PandaDoc, Carson Firth worked at Hershey Entertainment & Resorts Company as an Entertainer from 2014 to 2020. During his six years in this role, he was involved in various aspects of entertainment, including writing, directing, casting, and performing. This experience has equipped him with strong communication skills and the ability to engage with diverse audiences.
Technical Skills and Experience
Carson Firth has developed a diverse skill set that includes coding, scripting, and building computers. These technical skills enhance his capabilities as a support associate, allowing him to understand and resolve technical issues effectively. His background in technology complements his experience in entertainment, showcasing his versatility in both fields.