Christian Alvarez
About Christian Alvarez
Christian Alvarez is an Account Manager at PandaDoc, where he manages a diverse portfolio of clients. He has extensive experience in account management and customer success, having previously held roles at Waterfield Technologies, Binti, Inc., and ConnectWise.
Work at PandaDoc
Christian Alvarez currently serves as an Account Manager at PandaDoc, a position he has held since 2023. In this role, he manages a diverse portfolio of clients across various industries and markets. He leverages his skills in customer success and CRM to identify new revenue growth opportunities, contributing to the company's objectives.
Previous Experience at Waterfield Technologies
Before joining PandaDoc, Christian worked at Waterfield Technologies as the Director of Strategic Accounts from 2022 to 2023. In this capacity, he was responsible for overseeing key client relationships and strategic initiatives, enhancing the company's account management capabilities.
Career at ConnectWise
Christian Alvarez has extensive experience at ConnectWise, where he held multiple roles. He worked as a Sales Executive, Digital from 2019 to 2021, and previously served as an Account Manager from 2018 to 2019. Additionally, he started his tenure at ConnectWise as a Customer Support representative from 2016 to 2018. His varied roles at ConnectWise provided him with a comprehensive understanding of sales and customer support.
Education and Expertise
Christian Alvarez earned a Bachelor of Arts (B.A.) in Psychology from the University of South Florida, where he studied from 2010 to 2013. His educational background complements his professional experience, particularly in understanding client needs and enhancing customer relationships. He is also certified in Five9, a cloud-based contact center platform, which enhances his ability to serve clients effectively.
Background in Social Services
Prior to his roles in technology and account management, Christian worked as a Florida Certified Case Manager at Youth and Family Alternatives from 2012 to 2016. This experience provided him with a strong foundation in client relations and support, which he has applied in his subsequent positions in the tech industry.