Christopher Ragland
About Christopher Ragland
Christopher Ragland serves as the Community Forums Manager at PandaDoc, a position he has held since 2022. He has a diverse background in customer service, having worked in various roles at companies such as State Farm, Afni, Inc., and McDonald's, along with educational pursuits in business and accounting.
Current Role at PandaDoc
Christopher Ragland serves as the Community Forums Manager at PandaDoc, a position he has held since 2022. In this role, he is responsible for managing community engagement and facilitating discussions among users. His experience in customer support and community management aids in fostering a positive environment for users to share insights and seek assistance.
Previous Experience at PandaDoc
Prior to his current role, Christopher Ragland worked at PandaDoc as a Customer Support Associate from 2021 to 2022 and as a Customer Support Specialist for four months in 2022. His responsibilities included assisting customers with inquiries and ensuring a high level of service. This experience provided him with a solid foundation in customer relations and support.
Professional Background
Christopher Ragland has a diverse professional background in customer service. He worked at Afni, Inc. as a Customer Service Representative from 2018 to 2019 and at State Farm as a Customer Service Representative from 2017 to 2018. His roles involved managing customer accounts and providing support, which enhanced his skills in sales and account management.
Education and Training
Christopher Ragland studied at Heartland Community College, where he earned an Associate of Arts and Sciences degree from 2017 to 2019. He also attended Liberty University, focusing on Accounting from 2019 to 2020, and studied Business at Discover Praxis from 2020 to 2021. His educational background supports his professional roles in customer service and management.
Skills Development
Throughout his career, Christopher Ragland developed essential skills in time management and organization, particularly during his tenure as a Manager at McDonald's from 2015 to 2017. His experience in prioritizing tasks and meeting deadlines in various roles has contributed to his effectiveness in customer service and community management.