Cristopher Pedrano
About Cristopher Pedrano
Cristopher Pedrano is a Customer Success Team Lead at PandaDoc, where he has worked since 2022. He has extensive experience in customer support and operations, having held various roles at RingCentral from 2012 to 2020.
Current Role at PandaDoc
Cristopher Pedrano serves as the Customer Success Team Lead at PandaDoc. He has held this position since 2022. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients receive optimal support and guidance in utilizing PandaDoc's services.
Previous Experience at RingCentral
Cristopher Pedrano has extensive experience at RingCentral, where he worked in various capacities from 2012 to 2020. He began as a Product Support Specialist from 2012 to 2015, followed by roles as Operations Supervisor from 2015 to 2018, Associate Manager from 2019 to 2020, and Senior Operations Supervisor from 2018 to 2019. His tenure at RingCentral spanned over eight years, during which he developed a strong foundation in customer support and operations.
Career Progression
Cristopher Pedrano's career progression reflects a steady advancement in customer support and operations management. Starting as a Product Support Specialist, he moved through various roles, gaining experience and responsibilities. His final position at RingCentral before joining PandaDoc was as Senior Operations Supervisor, where he managed operational processes and team performance.
Work History Overview
Cristopher Pedrano's work history includes significant roles at RingCentral, where he accumulated a wealth of experience in customer support and operations. His positions ranged from entry-level support to senior management, highlighting his ability to adapt and grow within the organization. His current role at PandaDoc builds on this extensive background.