Denis Malkov
About Denis Malkov
Denis Malkov serves as the Vice President of Business Operations at PandaDoc, a position he has held since 2022. With over 14 years of experience in software and services, he specializes in developing customer-centric strategies and has a strong background in team management and client relationship management.
Current Role at PandaDoc
Denis Malkov serves as the Vice President of Business Operations at PandaDoc, a position he has held since 2022. His role involves overseeing various operational aspects of the company, focusing on enhancing efficiency and driving business growth. Prior to this role, he contributed to PandaDoc in several capacities, including as Sr. Director of Revenue Operations & Strategy from 2020 to 2022 and as Director of Revenue Operations from 2018 to 2020.
Previous Experience in Business Operations
Denis Malkov has extensive experience in business operations across multiple organizations. He worked as an Independent Consultant at PandaDoc and Sense in 2017, contributing to operational strategies. His prior roles include Director of Business Operations and Customer Success at Simppler from 2016 to 2017 and Senior Manager of SMB Business Operations at AdRoll from 2013 to 2015. These positions have equipped him with a strong foundation in operational management.
Education and Expertise
Denis Malkov studied at the University of Richmond, where he earned a Bachelor of Science in Business Administration with a focus on Finance. His educational background complements his expertise in team management, career building, and creating customer-centric product experiences. He has developed a specialization in data-informed strategies that enhance customer interactions.
Professional Affiliations
Denis Malkov is an active member of Revenue Collective since 2020 and Operators Guild since 2019. These memberships reflect his commitment to professional development and networking within the business operations community. His involvement in these organizations allows him to stay updated on industry trends and best practices.
Career Development and Skills
With over 14 years of experience in software and services companies, Denis Malkov has honed skills in management consulting and client relationship management. His career includes significant roles that focus on developing go-to-market and post-sale strategies for both consumer and enterprise-focused startups. His background also includes experience in customer lifecycle management, further enhancing his operational capabilities.