Dominik Vajda
About Dominik Vajda
Dominik Vajda is a Customer Success Manager at PandaDoc, where he has worked since 2023. He has a background in sales and marketing, holding a Master's degree in Management with a specialization in Strategic Marketing from Católica Lisbon School of Business and Economics.
Work at PandaDoc
Dominik Vajda currently serves as a Customer Success Manager at PandaDoc, a position he has held since 2023 in Lisbon, Portugal. In this role, he focuses on enhancing client satisfaction through proactive collaboration with various departments, including customer support, sales, product, and legal teams. Prior to this, he worked as a Sales Development Representative for six months in 2022 and as a Market Development Representative for four months, both in Lisbon. His experience at PandaDoc has equipped him with insights into client needs and product offerings.
Education and Expertise
Dominik Vajda holds a Master's degree in Management with a specialization in Strategic Marketing from Católica Lisbon School of Business and Economics, where he studied from 2020 to 2022. He also earned a Bachelor's degree in Economics from the University of Applied Sciences Baltazar Zaprešić, completing his studies from 2016 to 2020. His academic background provides a strong foundation for his roles in customer success and sales development.
Background
Dominik Vajda's career in customer-facing roles began with his work at PandaDoc, where he transitioned through various positions, including Sales Development Representative and Market Development Representative. His experience in these roles has allowed him to develop a deep understanding of client relationships and the importance of customer satisfaction. His work in Lisbon, Portugal, has been instrumental in shaping his professional journey.
Achievements
In his current role as Customer Success Manager, Dominik Vajda conducts business reviews with clients to provide tailored feature and product recommendations. He focuses on reducing churn rates by identifying potential risks in client relationships. His proactive approach to collaboration with multiple departments contributes to the overall success of client engagements at PandaDoc.