Jackie Bouey
About Jackie Bouey
Jackie Bouey is a CX Operations Manager at PandaDoc, with a diverse background in customer success and retail management. She has held various roles at PandaDoc since 2017 and has experience in education and entrepreneurial skills development.
Current Role at PandaDoc
Jackie Bouey currently serves as the CX Operations Manager at PandaDoc, a position she has held since 2024. In this role, she focuses on enhancing customer experience and operational efficiency. Her extensive background in customer success and engagement supports her efforts in this managerial position.
Previous Experience at PandaDoc
Jackie Bouey has held multiple roles at PandaDoc, showcasing her growth within the company. She worked as a Customer Success Manager from 2019 to 2022, and as a Manager of Customer Engagement for 8 months in 2022. Additionally, she served as a Sales Development Representative and a Senior Customer Success Manager, demonstrating her versatility and commitment to customer satisfaction.
Retail Management Background
Jackie Bouey has significant retail management experience, having worked as an Assistant Store Manager at various companies, including Bath & Body Works, Pottery Barn, and American Eagle Outfitters. Her roles in retail spanned from 2005 to 2012, where she developed skills in team leadership and customer service.
Educational Background
Jackie Bouey studied at the University of Phoenix, where she earned a Bachelor’s Degree in Psychology from 2009 to 2013. She also attended Saddleback College, focusing on Graphic Design from 2016 to 2017. Additionally, she completed her high school education at Woodcreek High School from 2002 to 2006.
Teaching Experience
Jackie Bouey has a background in education, having taught Literature, Art, Math, and Grammar at VanDamme Academy from 2013 to 2017. This experience contributed to her communication and organizational skills, which are valuable in her current role in customer experience management.