Jeriel Lantigua
About Jeriel Lantigua
Jeriel Lantigua is an IT Support Specialist at PandaDoc, where he has worked since 2022. He holds a Bachelor's degree in Computer Science from Mercy University and is fluent in Spanish, enhancing his communication skills in the IT field.
Work at PandaDoc
Jeriel Lantigua has been employed at PandaDoc as an IT Support Specialist since 2022. In this role, he provides technical assistance and support to users, ensuring smooth operations within the company’s IT infrastructure. His position is based in St. Petersburg, Florida. Lantigua's responsibilities include troubleshooting technical issues, managing support tickets, and facilitating effective communication between IT and other departments.
Education and Expertise
Jeriel Lantigua earned a Bachelor's degree in Computer Science from Mercy University, where he studied from 2019 to 2021. Prior to that, he attended Long Island University, achieving a degree in Computer Science from 2017 to 2019. His educational background provides him with a solid foundation in IT principles and practices, which he applies in his current role.
Background
Jeriel Lantigua is fluent in Spanish, which enhances his ability to communicate effectively in a bilingual environment. This skill is particularly valuable in IT support, where clear communication is essential for resolving technical issues. Additionally, Lantigua has a background as a former Division 2 athlete, reflecting his experience in teamwork and discipline, qualities that are beneficial in collaborative work settings.
Previous Experience at Lerner Solutions
Before joining PandaDoc, Jeriel Lantigua worked as a Service Desk Technician at Lerner Solutions from 2021 to 2022. In this position, he provided technical support and assistance to clients, helping to resolve various IT-related issues. His experience at Lerner Solutions contributed to his skill set and prepared him for his current role in IT support.