Julia Shirokostup
About Julia Shirokostup
Julia Shirokostup is an Hvt Customer Success Manager at PandaDoc in Minsk, Belarus, with a background in sales and customer relations. She has previously held roles at Headway Institute and OHI-S Company, and she possesses expertise in translation across various topics.
Current Role at PandaDoc
Julia Shirokostup serves as the HVT Customer Success Manager at PandaDoc, a role she has held since 2020. Based in Minsk, Belarus, she focuses on enhancing customer experiences and ensuring client satisfaction. Her responsibilities include managing customer relationships and providing support to maximize the value of PandaDoc's services.
Previous Experience at Headway Institute
Prior to her current position, Julia worked at Headway Institute as a Sales Manager and Academic Coordinator for 11 months in 2018 to 2019. In this role, she was responsible for sales strategies and academic program coordination, contributing to the institute's operational success.
Experience at OHI-S Company
Julia held multiple roles at OHI-S Company, starting as a Translator and Community Manager in 2018 for four months. She then transitioned to the position of Partner Relations Manager from 2019 to 2020 for eight months. Her work involved managing partnerships and facilitating communication between stakeholders.
Educational Background in Management and Translation
Julia studied at Belarusian State University from 2015 to 2019, where she earned a degree in Management in the Tourism Industry and Translation. This educational foundation equipped her with skills applicable to both the tourism sector and language services.
Language Proficiency and Cultural Experience
Julia's experience living in the United States has significantly enhanced her English proficiency and cultural understanding. This background supports her extensive experience in B2B negotiations and sales, particularly in translating and interpreting for live audiences across various topics.