Ken Shin
About Ken Shin
Ken Shin is a Sales Manager specializing in Account Management at PandaDoc, with extensive experience in the SaaS industry. He previously held various roles at Drift and Salesforce, contributing to account management and sales strategies over several years.
Current Role at PandaDoc
Ken Shin serves as the Sales Manager for Account Management at PandaDoc, a position he has held since 2023. In this role, he is responsible for overseeing account management strategies and ensuring customer satisfaction. His experience in sales management contributes to the effectiveness of the team in achieving business objectives.
Previous Experience at Drift
Ken Shin worked at Drift in various capacities from 2019 to 2023. He began as an Account Manager, later advancing to Team Lead for Account Management, where he focused on enhancing the customer experience for mid-market clients. His efforts included leveraging chatbots and AI technologies to improve sales pipelines and meeting efficiency.
Sales Experience at Salesforce
Ken Shin has a significant background in sales at Salesforce, where he held multiple roles from 2012 to 2016. His positions included Sales Representative, Senior Business Development Representative, and Account Executive for Healthcare & Life Sciences. This experience provided him with a strong foundation in enterprise sales and client relationship management.
Educational Background
Ken Shin studied at Brigham Young University, where he earned a Bachelor of Arts degree in Communications Advertising and Chinese. His academic journey spanned from 2001 to 2008, equipping him with skills that support his career in sales and account management.
Leadership Roles at College Works Painting
Ken Shin held multiple leadership positions at College Works Painting from 2006 to 2012. He started as a Branch Manager and progressed to District Manager and Vice President. During this time, he developed skills in team management and operational oversight, which have been beneficial in his subsequent roles in sales.