Pete Castro
About Pete Castro
Pete Castro is the Director of Product Management at PandaDoc, where he has worked since 2023. He has a background in product management and customer service, with previous roles at Conga and Wells Fargo, and holds a Bachelor of Arts in Economics from the University of Colorado Boulder.
Current Role at PandaDoc
Pete Castro serves as the Director of Product Management at PandaDoc, a position he has held since 2023. He operates in a hybrid work environment based in Denver, Colorado. In this role, he focuses on leading product management initiatives and driving strategic direction within the company.
Previous Experience at Conga
Prior to his current role, Pete Castro worked at Conga for a total of four years, holding several key positions. He began as a Product Owner from 2016 to 2017, followed by a promotion to Senior Product Manager from 2017 to 2019. He then advanced to Senior Director of Product Management, where he contributed from 2019 until 2023. His tenure at Conga was marked by significant contributions to product strategy and development.
Background in Customer Service
Before transitioning into product management, Pete Castro worked at Wells Fargo as a Retail Customer Service representative from 2009 to 2012. This experience provided him with foundational skills in customer engagement and service delivery, which he later applied in his product management roles.
Education and Expertise
Pete Castro earned a Bachelor of Arts in Economics from the University of Colorado Boulder. He specializes in implementing agile software development methodologies, enhancing processes and standards within product teams. His expertise extends to developing complex solutions within Salesforce and AWS ecosystems.
Skills in Stakeholder Engagement
Pete Castro has demonstrated skills in stakeholder engagement and analyst relations throughout his career. He is recognized for his ability to support enterprises in accelerating revenue growth, improving Net Promoter Scores (NPS), and increasing user adoption through effective product management strategies.