Ranuel Rebangcos
About Ranuel Rebangcos
Ranuel Rebangcos is a Customer Success Manager at PandaDoc, where he has worked since 2021. He has also held various roles at Sitel Group and is currently an Account Manager at iboss.
Work at PandaDoc
Ranuel Rebangcos has been serving as a Customer Success Manager at PandaDoc since 2021. In this role, he focuses on ensuring customer satisfaction and success with the company's document automation solutions. His responsibilities include managing client relationships, addressing customer inquiries, and facilitating product adoption to enhance user experience.
Experience at Sitel Group
Prior to his current position, Ranuel Rebangcos held multiple roles at Sitel Group in 2021. He began as a Learning Apprentice for three months, where he gained insights into training and development. He then transitioned to the role of Complaint Manager for one month, addressing customer complaints and improving service delivery. Additionally, he served as a Resolutions Lead for two months, focusing on resolving customer issues effectively.
Current Role at iboss
In 2024, Ranuel Rebangcos took on the position of Account Manager at iboss, working remotely. In this role, he is responsible for managing client accounts, ensuring their needs are met, and fostering strong relationships to drive customer retention and satisfaction.
Education and Expertise
Ranuel Rebangcos earned a Bachelor of Science in Agricultural Education from the University of Eastern Philippines (UEP), where he studied from 2015 to 2019. This educational background has equipped him with skills relevant to both customer success and account management, particularly in understanding client needs and delivering effective solutions.