Regena Grace Moninio
About Regena Grace Moninio
Regena Grace Moninio is a Customer Success Manager at PandaDoc in the Philippines, where she has worked since 2021. She holds a Bachelor of Science in Marketing from the University of Makati and has extensive experience in customer success and sales roles across various companies.
Work at PandaDoc
Regena Grace Moninio has been serving as a Customer Success Manager at PandaDoc since 2021. In this role, she focuses on enhancing customer engagement and ensuring a satisfactory customer experience. Her responsibilities include addressing customer needs and inquiries, demonstrating her commitment to customer satisfaction.
Education and Expertise
Regena Grace Moninio earned her Bachelor of Science degree in Marketing from the University of Makati, completing her studies from 2008 to 2012. Her educational background provides her with a solid foundation in marketing principles, which she applies in her current role to improve customer engagement.
Background
Before joining PandaDoc, Regena Grace Moninio accumulated extensive experience in customer success and sales. She worked at Sutherland from 2012 to 2018, where she held various roles, including Consultant and Sales and Technical Representative. She then transitioned to ServiceSource, where she served as a Customer Success Specialist and Sales Representative from 2018 to 2021.
Achievements in Customer Engagement
Regena Grace Moninio emphasizes customer engagement as a crucial aspect of marketing. She aims to provide a highly satisfactory customer experience in her role at PandaDoc. Her approach to customer engagement extends beyond face-to-face interactions, focusing on addressing customer needs and inquiries effectively.