Richard Baker
About Richard Baker
Richard Baker serves as the Vice President of User Experience at PandaDoc, where he has worked since 2022. He has a diverse background in user experience and design, having held leadership roles at various organizations including GE Transportation and OpenGov Inc.
Current Role at PandaDoc
Richard Baker serves as the Vice President of User Experience at PandaDoc since 2022. In this role, he focuses on enhancing user experience through strategic design initiatives. His leadership emphasizes a user-centered approach, which includes iterative feedback processes to refine product offerings. Baker's commitment to design thinking is evident in his efforts to foster innovation within the organization.
Previous Experience at GE Transportation
Richard Baker held multiple positions at GE Transportation. He worked as Global Design Manager for 11 months in 2016, followed by a role as Global Head of Enterprise UX & Digital Product Design from 2017 to 2019. In these positions, he contributed to the development of user experience strategies and digital product designs, enhancing the overall user engagement and satisfaction.
Experience at OpenGov Inc.
At OpenGov Inc., Richard Baker served as Senior Director and Head of User Experience from 2019 to 2022. He also held the position of Vice President of User Experience & Design for 9 months in 2022. His work involved leading design initiatives and improving user experience across various platforms, contributing to the organization's mission of enhancing government transparency and efficiency.
Educational Background
Richard Baker studied at Savannah College of Art and Design, where he earned a Bachelor of Fine Arts in Interactive Design and Graphic Design. He furthered his education by obtaining a Master of Arts in Design Management. His academic background provides a strong foundation for his professional focus on user experience and design leadership.
Leadership and Design Philosophy
Richard Baker's leadership style is characterized by principles that promote the formation of dynamic cross-functional teams. He advocates for the integration of diverse perspectives to strengthen product development and improve workplace culture. Baker believes in the power of design thinking to enhance innovation capabilities within organizations, emphasizing the importance of bridging theory and practice.