Rommel Albaytar
About Rommel Albaytar
Rommel Albaytar is a seasoned professional in customer success, currently serving at PandaDoc since 2022. He has extensive experience in various roles at RingCentral and other companies, with a career spanning over two decades in customer service and management.
Current Role at PandaDoc
Rommel Albaytar currently holds the position of Customer Success (SOT) at PandaDoc. He has been with the company since 2022, contributing to the customer success team. His role focuses on ensuring customer satisfaction and optimizing the use of PandaDoc's services.
Previous Experience at RingCentral
Rommel Albaytar has extensive experience at RingCentral, where he held multiple positions. He served as the Associate Director of Global Services and Solutions from 2018 to 2019. Prior to that, he was the Director of Customer Care (SMB) from 2019 to 2022. He also worked as a Senior Operations Manager from 2016 to 2018 and as a Manager in Technical Support Tier 1 from 2012 to 2016.
Career Background in Customer Service
Rommel Albaytar has a strong background in customer service and operations management. He worked as a Service Delivery Manager at TeleTech from 2009 to 2012. Additionally, he served as a Store Manager at Kudu Corp from 2002 to 2005 and as a Restaurant Manager at Shakey's Philippines from 1993 to 2000.
Education and Training
Rommel Albaytar studied at Mapua Institute of Technology. His educational background has provided him with a foundation in the skills necessary for his roles in customer service and management.