Solomiia Mereniuk 💙💛🇺🇦
About Solomiia Mereniuk 💙💛🇺🇦
Solomiia Mereniuk serves as the Associate Team Lead for Customer Support at PandaDoc, a position she has held since 2022. With a background in customer support roles at PandaDoc and Wow24-7, she has developed extensive experience in the field.
Work at PandaDoc
Solomiia Mereniuk has been employed at PandaDoc since 2020, progressing through various roles in the Customer Support department. She currently holds the position of Associate Team Lead, Customer Support, a role she has occupied since 2022. Prior to this, she served as a Senior Customer Support Specialist for four months and as a Customer Support Associate for seven months. Additionally, she worked as a Customer Support Specialist for five months in 2021. Her experience at PandaDoc reflects a steady advancement in responsibilities within the customer support framework.
Previous Experience in Customer Support
Before joining PandaDoc, Solomiia Mereniuk gained valuable experience in customer support roles at Wow24-7. She worked as a Customer Support Representative for eleven months and briefly as a Middle Customer Support Representative. Her early career also includes an internship at Lviv City Council in 2019, where she gained insights into public service. Furthermore, she worked at Nestlé as a Social Media Listening Specialist for five months, where she developed skills in online customer engagement and communication.
Education and Expertise
Solomiia Mereniuk earned her Bachelor's degree in International Relations and Affairs from the National University 'Ivan Franko' in Lviv, Ukraine. She studied there from 2016 to 2020. Her educational background provides her with a solid foundation in communication, problem-solving, and understanding diverse perspectives, which are essential skills in customer support and team leadership.