Stephanie Alvarez Fox
About Stephanie Alvarez Fox
Stephanie Alvarez Fox is a Customer Success Manager at PandaDoc, where she has worked since 2022. She has a background in media and sales, with experience at companies such as iHeartMedia and Graham Media Group, and holds a Bachelor of Arts in Mass Communication from Arizona State University.
Current Role as Customer Success Manager
Stephanie Alvarez Fox currently serves as a Customer Success Manager at PandaDoc, a position she has held since 2022. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include addressing client needs and providing solutions to enhance their experience with the company's services.
Previous Experience at PandaDoc
Stephanie Alvarez Fox worked at PandaDoc in various capacities in 2022. She began as a Sales Development Representative for two months, where she engaged with potential clients to promote the company's offerings. Following this, she served as a Marketing Development Representative for seven months, contributing to marketing strategies and initiatives aimed at increasing brand awareness and customer engagement.
Background in Media Production
Stephanie has a background in media production, having worked as an Associate Producer at Graham Media Group in 2021 for two months in Houston, Texas. She also held a similar role at Nexstar Media Group, Inc. for two months in Bakersfield, California. These positions provided her with valuable experience in content creation and production processes.
Education and Bilingual Capabilities
Stephanie Alvarez Fox earned a Bachelor of Arts in Mass Communication/Media Studies from the Walter Cronkite School of Journalism and Mass Communication at Arizona State University, studying from 2017 to 2019. She minored in Spanish, which enhances her bilingual capabilities and supports her professional roles in diverse environments.
Experience in Customer Service and Sales
Stephanie has extensive experience in customer service and sales. She worked at Nordstrom for ten years, providing customer service in Brea, California. Additionally, she spent eight years at iHeartMedia, where she held positions as a TTWN Sales Coordinator and Sales Assistant, gaining expertise in both digital and radio media.