Stephen Kovarik
About Stephen Kovarik
Stephen Kovarik is an experienced Account Manager currently working at PandaDoc since 2023. He has a diverse background in customer success and operations management, having held various roles at companies including CoStar Group, Better Vacations, and Marriott International.
Current Role at PandaDoc
Stephen Kovarik is currently employed as an Account Manager at PandaDoc, a position he has held since 2023. He works remotely from San Diego, California. In this role, he is responsible for managing client accounts and ensuring customer satisfaction.
Previous Experience at CoStar Group
Before joining PandaDoc, Stephen worked at CoStar Group as the Manager of Customer Success from 2021 to 2023. His role involved overseeing customer success initiatives and supporting clients in San Diego, California. He contributed to enhancing customer relationships during his two-year tenure.
Career at Marriott International
Stephen Kovarik has extensive experience with Marriott International, where he held multiple positions from 2013 to 2019. His roles included Front Desk Agent, Front Desk Manager, Assistant Front Desk Manager, Senior Operations Manager, and Conference Coordinator. This experience provided him with a strong foundation in customer service and operations management.
Education Background
Stephen studied at the University of South Carolina, where he earned a Bachelor of Science (BS) degree in Business, Management, and Marketing. His studies spanned from 2009 to 2013, equipping him with essential knowledge and skills relevant to his career in account management and customer success.
Experience in Customer Success
In addition to his role at CoStar Group, Stephen has held positions focused on customer success at Inxeption and GoSite. At Inxeption, he served as a Customer Success Manager for seven months in 2021, and at GoSite, he worked in a similar capacity for ten months from 2020 to 2021. These roles contributed to his expertise in managing client relationships and ensuring customer satisfaction.