Valeria Pochapskaya
About Valeria Pochapskaya
Valeria Pochapskaya is a Product Ops Coordinator at PandaDoc, where she has worked since 2021. She has a background in customer support and product operations, with previous roles at PandaDoc and INTERTRANSAVTO.
Work at PandaDoc
Valeria Pochapskaya has been employed at PandaDoc since 2019, holding various roles within the organization. She started as a Customer Support Specialist, where she worked for one year. Following this position, she advanced to Senior Support Specialist and Support Enablement Representative for seven months in 2020. Valeria then transitioned to the role of Junior Product Operations, serving from 2020 to 2021. Currently, she holds the position of Product Ops Coordinator, a role she has occupied since 2021.
Previous Experience at INTERTRANSAVTO
Before joining PandaDoc, Valeria Pochapskaya worked at INTERTRANSAVTO as a Sales Manager from 2017 to 2018. During her one-year tenure, she was responsible for managing sales operations, contributing to the company's revenue growth and client relationships.
Education and Expertise
Valeria Pochapskaya studied International and Intercultural Communication at Minsk State Linguistic University, where she earned her Bachelor's degree from 2014 to 2017. Prior to this, she attended Лингвогуманитарный колледж УО МГЛУ, completing a program in the same field from 2011 to 2014. Her educational background equips her with skills in communication and cultural understanding, relevant to her roles in product operations and customer support.
Career Progression
Valeria Pochapskaya's career has shown a clear progression within PandaDoc, moving from customer support roles to product operations. Her experience spans various functions, allowing her to develop a comprehensive understanding of both customer needs and product management. This trajectory highlights her adaptability and growth in the tech industry.