Ztee Fausto
About Ztee Fausto
Ztee Fausto is an Onboarding Specialist at PandaDoc, where he has worked since 2021. He has a diverse background in client integration and technical support, having previously held roles in various companies including Legal Soft Solution and ADP.
Work at PandaDoc
Ztee Fausto has been employed at PandaDoc as an Onboarding Specialist since 2021. In this role, he guides clients through the integration of various systems, including CRM, Stripe, XERO, and custom APIs. He is responsible for managing complex deployment projects, ensuring that clients receive tailored recommendations and best practices that fit their specific use cases. His position is based in Pasig, National Capital Region, Philippines.
Previous Experience
Before joining PandaDoc, Ztee Fausto worked at Legal Soft Solution - Technology Meets Law as a Referral Implementation specialist for seven months in 2020. He also held the position of Logistics Account Executive at 1 Transport Inc from 2019 to 2020 for nine months. His earlier roles include email support at Convergys for one year, Payroll Analyst at ADP for three years, and Operations Specialist at RealPage, Inc. for one year.
Education and Expertise
Ztee Fausto studied at the Polytechnic University of the Philippines, where he pursued a Bachelor of Science in Entrepreneurial Management and completed two years of study from 2011 to 2013. He also studied Entrepreneurial and Small Business Operations during the same period. His educational background supports his expertise in explaining technical concepts to non-technical users, which is crucial in his current role.
Skills and Responsibilities
In his role as an Onboarding Specialist, Ztee Fausto demonstrates a strong ability to manage complex deployment projects. He possesses a sense of ownership and urgency in his work, ensuring that clients are effectively onboarded and supported. His skills include recommending best practices tailored to specific customer use cases, which enhances the overall client experience at PandaDoc.