Perla Ni
About Perla Ni
Perla Ni is a co-founder and board member at Pandia Health and serves as the founder and CEO of CommunityCX. With over 16 years of experience in civic technology, she has launched multiple ventures aimed at improving government and service provider interactions.
Work at Pandia Health
Perla Ni serves as Co-Founder and Board Member at Pandia Health, a position she has held since 2016. In this role, she contributes to the strategic direction and governance of the organization. Pandia Health focuses on providing accessible healthcare solutions, particularly in the realm of reproductive health. Ni's involvement in the company emphasizes her commitment to improving healthcare access and outcomes.
Leadership at CommunityCX
As the Founder and CEO of CommunityCX since 2021, Perla Ni leads initiatives aimed at enhancing customer experience for agencies. Under her leadership, CommunityCX focuses on reducing staff burdens and improving responsiveness through technology. This organization aims to streamline interactions between government agencies and service providers, thereby enhancing overall service delivery.
Educational Background
Perla Ni studied at Harvard Law School, where she earned her Juris Doctor (JD) degree from 1995 to 1998. Prior to this, she attended the University of California, Berkeley, where she obtained a Bachelor of Arts (BA) in Psychology from 1993 to 1995. Her educational background provides a strong foundation for her work in civic technology and policy.
Experience in Civic Technology
With over 16 years of experience in launching and scaling ventures focused on civic technology, Perla Ni has established herself as a leader in this field. Her work encompasses various initiatives aimed at improving government and service provider interactions. This experience is complemented by her strong background in communications, policy, and editorial, which supports her entrepreneurial endeavors.
Previous Roles and Ventures
Before her current roles, Perla Ni co-founded Grassroots Enterprise, where she served as Editor in Chief from 1999 to 2000. She also founded GreatNonprofits in 2007, where she has been active for 17 years, and CommunityConnect Labs in 2014, which she has led for 10 years. These ventures reflect her ongoing commitment to enhancing civic engagement and improving nonprofit operations.