Michael Kouba
About Michael Kouba
Michael Kouba is a Technical Support Specialist currently employed at Pansophic Learning in the Greater Chicago Area, where he has worked since 2016. He holds a Bachelor of Science in Information Technology from Elmhurst College and has previous experience in technical support roles at Magnitech Solutions, Inc. and Intertek.
Current Role at Pansophic Learning
Michael Kouba serves as a Technical Support Specialist at Pansophic Learning, a position he has held since 2016. He operates within the Greater Chicago Area and has accumulated eight years of experience in this role. His responsibilities include providing technical assistance and support to ensure smooth operations within the organization.
Previous Experience at Magnitech Solutions, Inc.
Prior to his current position, Michael worked as a Technical Support Consultant at Magnitech Solutions, Inc. from 2014 to 2015. His tenure lasted for seven months at their office located in Naperville, IL. In this role, he contributed to resolving technical issues and enhancing customer satisfaction.
Technical Support Experience at Intertek
Michael also gained experience as a Technical Support Specialist at Intertek from 2015 to 2016. He worked for one year in Oak Brook, IL, where he further developed his skills in providing technical support and troubleshooting for clients.
Educational Background in Information Technology
Michael studied Information Technology at Elmhurst College, where he earned a Bachelor of Science (B.S.) degree from 2012 to 2015. His education included a strong focus on coding languages such as Java, C#, C++, and Visual Basic, as well as operating systems like Linux. He excelled in courses including Calculus, Marketing, and Quantitative Literacy.
Volunteer Work and Community Involvement
Michael has actively participated in community service, notably volunteering for the Juvenile Diabetes Research Foundation's Gala Fundraiser. He has also been involved in the JDRF Walk to Cure Diabetes annually since 1997, demonstrating his commitment to supporting diabetes research and awareness.