Anthony Nicola
About Anthony Nicola
Anthony Nicola serves as the Head of Global Support at PaperCut Software, a position he has held since 2014. He has extensive experience in support management, having previously worked at Ixia and Agilent Technologies.
Work at PaperCut Software
Anthony Nicola has been serving as the Head of Global Support at PaperCut Software since 2014. In this role, he oversees the global support operations, ensuring that customers receive effective assistance and solutions. His leadership contributes to the company's commitment to providing high-quality support services to its clients worldwide.
Previous Experience at Ixia
Prior to his current position, Anthony worked at Ixia as the Asia Support Manager from 2009 to 2013. During his four years at Ixia, he was responsible for managing support operations across the Asia region, focusing on customer satisfaction and support efficiency.
Experience at Agilent Technologies
Anthony Nicola held the position of Support Manager at Agilent Technologies from 2000 to 2009. Over the course of nine years, he managed support teams and processes, contributing to the overall customer experience and operational success of the organization.
Education at University of Melbourne
Anthony studied at the University of Melbourne from 1996 to 1999. His education provided him with foundational knowledge and skills that have been instrumental in his career in support management and technology.