Daniel Goss
About Daniel Goss
Daniel Goss serves as the Global Head of Operations at PaperCut Software, bringing over 18 years of experience in operations, consultancy, and software development. He has held various leadership roles across multiple companies, including LiveTiles and rhipe Solutions, and has a strong background in bridging business and technical domains.
Current Role at PaperCut Software
Daniel Goss serves as the Global Head of Operations at PaperCut Software, a position he has held since 2023. In this role, he is responsible for managing risk and balancing current operations with future ambitions. He is also part of the PaperCut Leadership Team, contributing to the company's vision, strategic direction, and investment decisions. His leadership focuses on fostering a continuous learning culture by mentoring founders, other leaders, and young emerging leaders within the organization.
Previous Experience at LiveTiles
Prior to his current role, Daniel Goss worked at LiveTiles in various capacities. He served as the Chief Operating Officer (COO) for a period of 7 months in 2022 and held the position of Senior Vice President of Operations & Transformation from 2019 to 2022. Additionally, he was the Global VP of Innovation and Experience from 2016 to 2019. His tenure at LiveTiles contributed to his extensive experience in operations and product development.
Professional Background in Consulting and Solutions
Daniel Goss has a significant background in consulting and solutions, particularly during his time at rhipe Solutions (formerly nSynergy). He held multiple roles, including Principal Consultant from 2011 to 2013, Head of Consulting for the APAC region from 2013 to 2015, and Vice President of Solutions from 2015 to 2016. His experience in these roles enhanced his expertise in bridging business and technical worlds.
Educational Background
Daniel Goss studied at the University of Canterbury, where he achieved a Bachelor of Commerce (B.Com.) with a focus on Information Systems Development & Management Science from 2000 to 2002. He also completed his high school education at Riccarton High School from 1995 to 1999. His educational background laid the foundation for his career in operations and technology.
Experience in IT and Customer Service
Earlier in his career, Daniel Goss gained experience as an IT Trainer and SharePoint Developer at Rothschild from 2007 to 2009 in London, UK. He also worked as a Customer Service Agent at Meridian Energy for 5 months in 2001. These roles contributed to his comprehensive understanding of customer service and technical support.