Julie Gefroh (She/Her/Hers)
About Julie Gefroh (She/Her/Hers)
Julie Gefroh serves as the Americas Customer Care Lead at PaperCut Software, a position she has held since 2018. With extensive experience in sales and operations management across various companies, she has a background in international business and languages.
Current Role at PaperCut Software
Julie Gefroh serves as the Americas Customer Care Lead at PaperCut Software, a position she has held since 2018. In this role, she is responsible for overseeing customer support operations across the Americas. Her leadership contributes to enhancing customer satisfaction and streamlining service processes.
Previous Experience at Nutcase Helmets
Julie Gefroh worked at Nutcase Helmets in various capacities from 2010 to 2016. She began as Operations Manager from 2010 to 2013, where she managed operational processes. She then transitioned to the role of International Sales & Distribution Manager from 2013 to 2016, focusing on expanding the brand's international market presence.
Experience at Columbia Sportswear
Julie Gefroh's career at Columbia Sportswear spanned several roles from 1992 to 2001. She started as a Regional Assistant in 1992, then served as an International Account Representative from 1994 to 1998. She later took on the role of European Operations Manager from 1998 to 2000, and concluded her tenure as Regional Coordinator for Europe from 2000 to 2001.
Educational Background
Julie Gefroh studied at Loyola Marymount University, where she earned a Bachelor of Business Administration (BBA) degree. Her studies focused on International Business and French, providing her with a solid foundation for her career in international sales and operations.