Olivia Broda
About Olivia Broda
Olivia Broda is an EMEA Customer Care Specialist at PaperCut Software, where she has worked since 2020. With a diverse background in operations and administration, she has held various roles across multiple companies in London, focusing on communication, efficiency, and budget management.
Work at PaperCut Software
Olivia Broda has been serving as the EMEA Customer Care Specialist at PaperCut Software since 2020. In this role, she focuses on providing support to customers across the Europe, Middle East, and Africa regions. Her responsibilities include ensuring effective communication and developing plans that align with the needs of senior teams and staff. Olivia's tenure at PaperCut Software has lasted for four years, during which she has contributed to enhancing customer satisfaction and operational efficiency.
Previous Employment Experience
Before joining PaperCut Software, Olivia Broda held several positions that contributed to her expertise in customer care and operations management. She worked at InterSystems as an ASG from 2018 to 2020. Prior to that, she was an Operations Manager at PURPLE PR (ENTERTAINMENT) LLP from 2015 to 2018. Olivia also served as an Administrator at Notion Capital from 2013 to 2015. Her earlier roles include working as a Logistics Manager at MAWI and as an Executive Personal Assistant at Peter Pilotto.
Education and Expertise
Olivia Broda studied at Brooklands College, where she earned a Diploma in Music from 2000 to 2003. Her educational background has provided her with a foundation for her professional career. Olivia specializes in developing strategic plans for senior teams and staff, ensuring effective communication to meet deadlines. She also researches new technologies and alternative methods to enhance operational efficiency.
Skills and Responsibilities
In her various roles, Olivia Broda has developed a range of skills that include managing quality assurance programs, overseeing inventory, and controlling the distribution of goods. She is responsible for setting and reviewing budgets, managing costs, and planning for future changes within organizations. Her experience in operations management has equipped her with the ability to enhance efficiency and streamline processes.