Sean Mcdonald
About Sean Mcdonald
Sean Mcdonald is a FL Support Engineer with extensive experience in technical support and systems administration. He has worked for various companies including d+h, Intel Corporation, Nike, Symantec, and BPA, and has been with Papercut Software since 2018.
Work at PaperCut Software
Sean Mcdonald has been employed at PaperCut Software as a FL Support Engineer since 2018. In this role, he provides technical support and assistance to clients, ensuring effective use of the company's software solutions. His tenure at PaperCut Software has spanned six years, during which he has contributed to enhancing customer satisfaction and resolving technical issues.
Previous Experience in Technical Support
Prior to joining PaperCut Software, Sean Mcdonald worked at d+h as a System Administrator from 2015 to 2017. His responsibilities included managing systems and providing technical support in Toronto, Ontario, Canada. Additionally, he served as a Worldwide Technical Diagnostic Engineer at Intel Corporation from 2004 to 2006, where he focused on technical diagnostics in Hillsboro, Oregon.
Career Background in IT
Sean Mcdonald has a diverse background in information technology. He worked at Nike as a Server Archive Technician for 10 months in 2013 and 2014, and at Symantec as an Appliance Installation Engineer for 9 months in 2014 to 2015. He also held the position of Business Systems Engineer at BPA from 2006 to 2013, accumulating a total of seven years of experience in that role in Portland, Oregon.
Education and Expertise
Sean Mcdonald studied at Portland State University from 1999 to 2004, where he completed a five-year program. His education has provided him with a solid foundation in technical skills and knowledge, which he has applied throughout his career in various IT roles.