Sonja Mc Shane
About Sonja Mc Shane
Sonja McShane is a Senior Product Content Designer at PaperCut Software in Melbourne, Australia, with extensive experience in technical writing and content design across various industries. She has held multiple roles in organizations such as National Australia Bank and Space-Time Research, demonstrating her ability to transform complex information into accessible content.
Work at PaperCut Software
Sonja Mc Shane has been employed at PaperCut Software as a Senior Product Content Designer since 2021. In this role, she focuses on creating and refining product content to enhance user experience. Prior to her current position, she worked at PaperCut Software as a Technical Writer and Product Designer (UX/UI Writer) from 2018 to 2021. Her tenure at PaperCut has allowed her to develop a deep understanding of the company's products and user needs.
Education and Expertise
Sonja Mc Shane studied at Swinburne University of Technology from 2002 to 2008, where she gained valuable knowledge and skills relevant to her career. Additionally, she achieved a Certificate IV from Holmesglen between 1992 and 1998. Her educational background supports her expertise in transforming complex information into accessible content, as well as her ability to create process maps and work instructions.
Background in Technical Writing
Sonja Mc Shane has a robust background in technical writing, having held various positions across multiple organizations. She worked as a Senior Technical Writer at Space-Time Research from 2007 to 2008 and later at ANZ in 2010. Her experience includes writing technical and white papers, which demonstrates her capability in conducting thorough research and presenting findings clearly.
Diverse Industry Experience
Sonja Mc Shane has worked across various industries, including print management, online banking, superannuation, data centre operations, and data security. This diverse experience highlights her adaptable skill set, allowing her to effectively communicate complex concepts to different audiences. Her roles have included positions such as Internal Communications Analyst at PwC Australia and Senior Analyst - Instructional Designer at National Australia Bank.
Portfolio of Work
Sonja Mc Shane has developed a diverse portfolio that includes writing RFQs, proposals, tenders, and award applications. This showcases her strong ability to craft persuasive and competitive documents. Her work reflects her proficiency in creating content that meets the needs of various stakeholders and contributes to organizational goals.