Fressel Arnaud
About Fressel Arnaud
Fressel Arnaud is a Training Officer currently employed at papernest in Barcelona, Spain. He has a diverse background in customer service and education, with qualifications in early childhood education and various roles in retail and telecommunication.
Current Role at Papernest
Fressel Arnaud has been serving as a Training Officer at Papernest since 2020. In this role, he is responsible for developing and implementing training programs for employees, ensuring they have the necessary skills and knowledge to perform their duties effectively. His position is based in Barcelona, Catalonia, Spain, where he has contributed to the training and development of staff within the organization.
Previous Experience at Papernest
Before becoming a Training Officer, Fressel Arnaud worked at Papernest as a Customer Success Specialist from 2019 to 2020. In this capacity, he focused on enhancing customer satisfaction and supporting clients with their inquiries. His experience in this role laid the groundwork for his current responsibilities in training and development.
Educational Background
Fressel Arnaud studied at CAP Petite enfance Bordeaux, where he achieved his CAP Petite Enfance in 2015, focusing on early childhood education. He also attended the Institut Français de Formation des Professions Funéraires, earning a diploma as an assistant in funeral services in 2011. Additionally, he studied at the Fédération Francaise de Sauvetage et Secourisme, obtaining certifications in lifeguarding and first aid in 2012.
Work History in Retail and Customer Service
Fressel Arnaud has a diverse work history in retail and customer service. He worked at Auchan Retail France as an Employé de commerce from 2015 to 2016 and held positions at Carrefour and Leroy Merlin as Hôte de caisse. His early experience includes a role at McDonald's as Équipier in 2011 and a position at CCA International as a Téléconseiller from 2018 to 2019, where he handled customer inquiries.
Additional Training and Certifications
In addition to his formal education, Fressel Arnaud has completed various training programs. He achieved the Brevet d'Aptitude aux Fonctions d'Animateur from Jeunesse et Sport between 2009 and 2010. He also studied at Les Compagnons du Devoir, where he validated his first year and achieved a CAP in stone masonry. His diverse training background supports his roles in education and customer service.