Geoffrey Hoingne
About Geoffrey Hoingne
Geoffrey Hoingne serves as the Head of Customer Success and Account Management for France, Spain, and Italy at papernest. He has a background in strategy consulting, expertise in blockchain technology, and experience in scaling teams across various roles in the tech industry.
Current Role at Papernest
Geoffrey Hoingne currently serves as the Head of Customer Success and Account Management for France, Spain, and Italy at Papernest. He has held this position since 2021, contributing to the company's growth and customer engagement strategies. His role involves overseeing customer success initiatives and managing account relationships across these key European markets. He is based in Barcelona, Catalonia, Spain.
Previous Experience in Customer Success
Before his current role at Papernest, Geoffrey Hoingne worked as the Head of Customer Success and Account Management for France and Spain from 2019 to 2021. During this time, he focused on enhancing customer satisfaction and retention strategies. His experience in this area has equipped him with skills necessary for managing customer relationships effectively.
Background in Strategy Consulting
Geoffrey Hoingne has a background in strategy consulting, where he worked with both traditional tech startups and blockchain projects. His consulting experience has provided him with insights into various business models and operational strategies, particularly in the technology sector. This background informs his current work in customer success and account management.
Education and Expertise
Geoffrey Hoingne studied at EMLYON Business School, where he focused on corporate finance and earned a Master of Science in Management from 2016 to 2019. His academic background supports his expertise in financial operations, mergers and acquisitions, and fundraising. He also possesses specialized knowledge in Ethereum's Layer 1 and Layer 2 solutions, EVM, Rollups, and the Terra and Cosmos blockchain ecosystems.
Professional Experience Overview
Geoffrey Hoingne has diverse professional experience across various roles. He worked as an Analyst at Avolta Partners for five months in 2019 and completed an internship in financial operations at Solucom in 2016. Additionally, he served as a Business Developer at Kickstarter in 2017 for five months in Mexico City. He has demonstrated a capacity for scaling teams, having experience in growing teams from 2 to 100 people within three years.