Hugues Basly
About Hugues Basly
Hugues Basly is a Key Account Manager at papernest, where he has worked since 2019. He previously held roles at papernest as a Customer Success Manager and Business Developer, and has a master's degree from KEDGE Business School.
Current Role at Papernest
Hugues Basly currently serves as a Key Account Manager at Papernest, a position he has held since 2019. In this role, he is responsible for managing relationships with key clients, ensuring their needs are met, and contributing to the company's growth. His experience in this position spans over five years, during which he has developed strategies to enhance customer satisfaction and retention.
Previous Experience at Papernest
Prior to his current role, Hugues Basly worked at Papernest in various capacities. He began as a Customer Success Manager from 2018 to 2019, where he focused on improving customer experiences and resolving issues. Following this, he transitioned to a Business Developer role in 2019 for eight months, where he contributed to expanding the company's client base and enhancing service offerings.
Educational Background
Hugues Basly studied at KEDGE Business School from 2013 to 2017, where he achieved a master's degree. His academic journey also includes a brief period at UADE in 2016. Earlier, he attended Lycée de la Croix Blanche from 2007 to 2011, completing his secondary education.
Experience at Decathlon France
In 2012, Hugues Basly worked at Decathlon France as a 'Conseiller de Vente' for one month in Lille, Hauts-de-France. This role involved assisting customers with their purchases and providing product information, contributing to his early experience in customer service.