Laura Pascual
About Laura Pascual
Laura Pascual is an Operations Manager with extensive experience in project management and community operations. She has worked for notable companies such as Medtronic, Facebook, and Majorel, and holds a degree in Social Education from Universitat Ramon Llull.
Work at Papernest
Laura Pascual has been serving as Operations Manager at Papernest since 2021. In this role, she oversees operational processes and ensures efficient service delivery. Her responsibilities include managing teams and optimizing workflows to enhance productivity. Based in Barcelona, Catalonia, Spain, she contributes to the company's mission of simplifying home services for customers.
Previous Experience in Customer Service and Operations
Prior to her role at Papernest, Laura Pascual worked at Medtronic as a Customer Service Representative for one year in Dublin. She also held positions at Cpl Integrated Services at Facebook, where she served as a Community Operations Analyst and later as Project Manager Team Lead. Her experience spans various roles in customer service and operations management, enhancing her expertise in these areas.
Education and Expertise
Laura Pascual studied at Universitat Ramon Llull, where she earned a Grado en Educación Social, focusing on Infancia y familia, from 2010 to 2014. Additionally, she completed a Postgrado en Certificación Internacional en Project Management Professional at INESEM Business School in 2019. This educational background provides her with a solid foundation in social education and project management.
Career Progression in Project Management
Laura Pascual has a notable career trajectory in project management. She worked as Project Manager Team Lead at Competence Call Center for 11 months and at Cpl Integrated Services at Facebook for two years. Her roles involved leading teams and managing projects, which contributed to her development as an operations manager.