Toufik Cheikh
About Toufik Cheikh
Toufik Cheikh is a Data Analyst Quality (VIE) at papernest in Barcelona, where he focuses on tool parameterization, evaluation campaigns, and data management. He holds multiple degrees in Applied Mathematics, Psychology, and Computing from the University of Bordeaux.
Work at Papernest
Toufik Cheikh has been employed at Papernest as a Data Analyst Quality (VIE) since 2021. In this role, he intervenes in the parameterization of tools and implements evaluation campaigns. He is responsible for managing and maintaining databases, which are essential for effective data management. Additionally, he defines key performance indicators (KPIs) in collaboration with operations managers to facilitate monitoring processes. His work includes implementing advanced analysis on defined indicators to identify areas for operational improvements. He also administers and configures tools for call analysis to enhance sales quality.
Previous Experience at SUEZ France
Before joining Papernest, Toufik Cheikh worked at SUEZ France as a Data Analyst for a period of six months in 2020. His role involved data analysis tasks that contributed to the company's operational efficiency. During this time, he gained experience in managing data and applying analytical techniques to support business objectives.
Educational Background
Toufik Cheikh studied at the University of Bordeaux, where he achieved a Master's degree in Applied Mathematics, Statistical and Stochastic Modeling. He also holds a Bachelor of Science (BSc) in Applied Mathematics and Computing, with a major in Economics and Management. Additionally, he completed another BSc in Psychology and a BSc in Applied Mathematics and Computing, majoring in Cognitive Sciences. This diverse educational background provides him with a strong foundation in data analysis and its applications.
Experience at Starbucks
In 2018, Toufik Cheikh worked as a Sales Floor team member at Starbucks in London, England, for five months. This role provided him with valuable experience in customer service and team collaboration, contributing to his overall professional development.
Data Management Responsibilities
In his current role and previous positions, Toufik Cheikh centralizes anomaly reports and deploys corrective measures to address issues. He also builds and maintains detailed documentation on tool operations and improves and maintains dashboards for quality monitoring. These responsibilities are critical for ensuring data integrity and operational effectiveness.