Darren Ly
About Darren Ly
Darren Ly is a Tech Support Manager at Parkbench.com, where he has worked since 2017 in the Toronto, Canada area. He has a diverse background in retail and customer service, having held various positions at Shoppers Drug Mart and Cineplex Entertainment.
Work at Parkbench.com
Darren Ly has held the position of Tech Support Manager at Parkbench.com since 2017. In this role, he is responsible for overseeing technical support operations, ensuring that users receive timely assistance and effective solutions to their inquiries. His tenure at Parkbench.com spans seven years, during which he has contributed to enhancing the overall user experience through efficient technical support.
Previous Experience at Shoppers Drug Mart
Before joining Parkbench.com, Darren Ly worked at Shoppers Drug Mart in various roles. He served as Assistant Front Store Manager from 2014 to 2016, where he managed store operations and staff. Additionally, he worked as a Merchandiser from 2012 to 2014, focusing on product placement and inventory management. He briefly held the position of Receiver in 2014 for one month, and prior to that, he worked as a Floor Cast Member from 2009 to 2013, gaining experience in customer service.
Experience at Cineplex Entertainment
Darren Ly has a background in the entertainment industry through his work at Cineplex Entertainment. He was employed as a Floor Cast Member from 2009 to 2013, where he engaged with customers and ensured a positive experience. He also served as a Health & Safety Inspector from 2010 to 2012, focusing on maintaining safety standards within the venue.
Education and Expertise
Darren Ly studied at Seneca College of Applied Arts and Technology, where he focused on Social Service Work from 2011 to 2013. This educational background provided him with skills relevant to customer service and support, which he applies in his current role at Parkbench.com.