Diego Larranaga
About Diego Larranaga
Diego Larranaga is a Sales Development Representative currently employed at Parkbench.com in Ontario, Canada. He has held various roles in sales and customer service across multiple companies, including AT&T and CIENCE, with experience spanning several years in Mexico and the United States.
Current Role at Parkbench.com
Diego Larranaga currently serves as a Sales Development Representative at Parkbench.com. He began this role in 2023 and has been contributing to the company for one year. His responsibilities include identifying potential clients and generating leads to support the sales team.
Previous Experience in Sales and Customer Service
Diego has extensive experience in sales and customer service roles. He worked at DECA Inc. as a Sales Manager for one month in 2016. He also held various positions at AT&T, including Customer Service Representative from 2019 to 2020, Team Leader in 2020, and Trainer from 2020 to 2021. His role as a Trainer involved developing and delivering training programs for new employees.
Experience in Learning and Development
Diego worked as an L&D Officer at Helpware from 2022 to 2023. In this role, he focused on enhancing employee skills and performance through training initiatives. He also served as a Sales Development Representative Training Manager at CIENCE from 2022 to 2023, where he managed training programs for sales representatives.
Background in Bilingual Customer Support
Diego has a background in bilingual customer support, having worked at Teleperformance as a Bilingual Agent from 2017 to 2018. This role involved assisting customers in both English and Spanish, showcasing his language skills and ability to communicate effectively with diverse clientele.
Early Career in Management
In 2016, Diego served as a Store Manager at Dairy Queen for six months. This position required him to oversee daily operations, manage staff, and ensure customer satisfaction. His early management experience laid the foundation for his subsequent roles in sales and customer service.