Ana Laura Balanza Chanona
About Ana Laura Balanza Chanona
Ana Laura Balanza Chanona is an Onboarding Specialist at Parrot Software, with a background in hospitality management and experience in various roles within the hotel industry. She is recognized for her effective communication skills, empathy, and collaborative nature.
Current Role at Parrot Software
Ana Laura Balanza Chanona serves as an Onboarding Specialist at Parrot Software, a position she has held since 2021. In this role, she is responsible for facilitating the onboarding process for new employees, ensuring they have the necessary resources and support to integrate smoothly into the company. Her focus on team operations and effective communication contributes to a positive onboarding experience.
Previous Experience in Hospitality
Prior to her current role, Ana Laura worked in various capacities within the hospitality industry. She was an Account Manager at OYO from 2019 to 2021 in Mexico City, where she managed client accounts and facilitated customer relations. Before that, she served as a Food and Beverage Captain at Omni Hotels & Resorts for seven months in Hot Springs, Virginia, and worked as a Travel Counselor at Live Aqua Residence Club from 2017 to 2018 in Ciudad de México. Her experience also includes a year as Front Desk Staff at Grupo Hotelero Brisas from 2016 to 2017.
Educational Background
Ana Laura studied at Universidad del Valle de México, where she pursued a degree in Administración/Gestión hotelera. She completed her studies in 2016, achieving a Licenciatura after four years of education. This academic background has equipped her with essential skills applicable to her roles in both hospitality and onboarding.
Skills and Personal Attributes
Ana Laura possesses strong interpersonal skills that enhance her effectiveness in team settings. She demonstrates a natural ability to express ideas clearly in group situations and exhibits empathy and understanding of others' emotions. Known for her cooperative nature, she avoids confrontations and maintains patience and calmness under pressure, making her a reliable team member.