Carys Roche
About Carys Roche
Carys Roche is a Senior Customer Success Director at Partnerize, where she has worked since 2024. She has a diverse background in customer success and account management, with previous roles at Jet2.com, Callcredit Information Group, SoDash, and the Government Insolvency Service.
Work at Partnerize
Carys Roche currently serves as the Senior Customer Success Director at Partnerize, a position she has held since 2024. She operates in a hybrid work environment based in London. Prior to this role, she was the Customer Success Team Lead at Partnerize from 2019 to 2024. During her tenure, she progressed through various roles within the company, including Customer Success Director from 2015 to 2019.
Previous Employment Experience
Carys Roche has a diverse work history prior to her current role at Partnerize. She worked as a Flight Training Assistant at Jet2.com for six months in 2010. Following this, she served as an Account Executive at Callcredit Information Group for one year from 2012 to 2013. Carys also held the position of Account Manager at SoDash for two years from 2013 to 2015. Additionally, she worked briefly as a Receptionist at the Government Insolvency Service in 2010.
Education and Expertise
Carys Roche earned her Bachelor's degree in Marketing/Marketing Management from The Manchester Metropolitan University. She studied from 2007 to 2010, acquiring foundational knowledge and skills in marketing that have supported her career in customer success and account management.
Career Progression
Carys Roche's career reflects a steady progression in customer success roles. Starting as a Receptionist, she transitioned to various positions that enhanced her expertise in account management and customer relations. Her experience at Partnerize, where she has spent a significant portion of her career, showcases her development from Customer Success Director to her current role as Senior Customer Success Director.