Glynn Bailey
About Glynn Bailey
Glynn Bailey is a Platform Engineer currently employed at Partnerize in Newcastle upon Tyne, where he has worked since 2019. He has a diverse background in technical support and IT roles, with previous positions at companies such as Convergys, Balfour Beatty, and Sitel.
Current Role at Partnerize
Glynn Bailey has been employed as a Platform Engineer at Partnerize since 2019. In this role, he contributes to the development and maintenance of the platform, ensuring optimal performance and user experience. His work is based in Newcastle upon Tyne, United Kingdom, where he has been part of the team for five years.
Previous Experience in Technical Support
Prior to his current position, Glynn worked as an Application Support Engineer at Partnerize from 2018 to 2019. He also held various technical support roles, including Technical Support Engineer at Convergys from 2014 to 2018, and Technical Support Advisor for Sage Software at Sitel from 2010 to 2011. His experience spans several companies and positions focused on customer support and technical assistance.
Educational Background
Glynn Bailey has a diverse educational background. He studied at Newcastle College, where he achieved a Pass in EdExcel Web Design in 2014. He also attended Derwentside College, earning a BTEC National Diploma in IT System Support from 2004 to 2006. Additionally, he studied Applied IT at Northumbria University, achieving a Certificate of Higher Education in 2008.
Early Career and Roles
Glynn's early career included various customer service and support roles. He worked at McDonald's Corporation as a Crew Member from 2004 to 2006 and served as a Customer Assistant at Build-A-Bear Workshop during the Christmas season in 2006. He also held positions at Primark Stores Ltd and United Biscuits, gaining valuable experience in customer service and operational support.
Work History Overview
Glynn has a comprehensive work history that includes roles in technical support, customer service, and IT support. His positions include Helpdesk Engineer at ITEC Intelligent Services, ITSS Service Desk Agent at Balfour Beatty, and Helpdesk Support at flex-e-card. His diverse experiences have equipped him with a broad skill set in both technical and customer-facing roles.