James Tuttle
About James Tuttle
James Tuttle is a Platform Support Engineer with extensive experience in software development and support. He specializes in API troubleshooting and custom client onboarding solutions, leveraging his background in Computer Science with Artificial Intelligence.
Work at Partnerize
James Tuttle has been employed at Partnerize since 2019 as a Platform Support Engineer. In this role, he investigates incidents related to the Partnerize API, focusing on troubleshooting API endpoints and JSON. He conducts local testing using an environment that operates on Docker. Prior to his current position, he worked at Partnerize as an Application Support Engineer from 2017 to 2018. His responsibilities included writing CRUD MySQL queries for internal investigations, troubleshooting, and client reporting.
Education and Expertise
James Tuttle earned a Bachelor’s Degree in Computer Science with Artificial Intelligence from Northumbria University, studying from 2013 to 2017. He also completed his secondary education at Staindrop Comprehensive School, where he studied various subjects including Graphical Design and Applied ICT. Additionally, he attended Queen Elizabeth Sixth Form College, focusing on Applied ICT and Psychology.
Background
Before joining Partnerize, James Tuttle worked at Caspian as a Frontend Developer from 2018 to 2019. His earlier experience includes an 11-month industrial placement at HM Revenue & Customs as an Assistant Software Developer from 2015 to 2016 in Newcastle upon Tyne. He also has a background in the hospitality sector, having worked as a Kitchen Assistant at Care UK from 2011 to 2016.
Technical Skills
James Tuttle utilizes Mac OS Terminal for server and local file system navigation. He is proficient in designing and developing custom signup tunnels for client onboarding using PHP, CSS3, HTML5, JQuery, and JavaScript, with an emphasis on responsive design. He employs Git for version control and conducts code reviews through GitLab. Additionally, he uses JIRA for ticket management and Atlassian Confluence for documentation.